Delivery Details

Please Note that every delivery will arrive by courier and will require a signiture - you can specify a safe place for your parcel to be left in the comments box at the checkout if you wish.

Mainland UK/Islands/Northern Ireland delivery (with some exceptions) will cost £6.95 for items up to 15kg and the delivery time will be within 3 - 5 working days unless the item is a special order, out of stock or requires special delivery, the details of which will be communicated to you. 

Express delivery within England will cost £9.95 and is available on a next day delivery basis during week days. Please call for a price for a Saturday delivery, otherwise orders placed on a Friday for next day delivery will be delivered on Monday. Please note that orders must be placed by 1pm to ensure a next day delivery. Please call for a next day price to other UK areas.

Europe Delivery will cost a minimum of £10.00, the balance of the cost will be emailed to you for your acceptance or email us in the first instance.

Worldwide delivery - DesResDesign ship worldwide. There is a minimum cost of £50.00 and the balance of the cost will be emailed to you for your acceptance. Some items (small/light) may cost less than £50.00, in this case a refund of the balance will be made. Alternatively, please email us in the first instance.

Postage and packing charges will be advised for the item at the checkout for all mainland UK dispatches (with the exception of some furniture, lighting, fragile and large items). We would ask that you email or call us for further details of postal costs to  overseas destinations. 

For items that are large or weighty an additional delivery charge will be required. When placing an order please select a postage option and proceed through the checkout. DesResDesign will then notify you regarding the additional cost required based on your delivery details and once confirmed and the additional payment received your item will be shipped. Alternatively, please contact us for further information.

Failure to accept receipt of a delivery and if a resend is requested, will incur a further  P&P charge  at the rates stated. However, in some instances the cost could be at the non subsidised rate of £8.50 dependant on size/fragile within the UK. For other areas the cost of a resend will be  the same as your initial charge.

Any customs/import duties that arise for any shipped or returned items must be paid for by the customer and are not included in the P&P charge quoted.

Refunds - Please see ‘Returns & Refunds' for details on how to obtain a refund.

Please note that DesResDesign endeavour to recycle and be as ‘environmentally friendly’ as possible within our business parameters. Hence, ordered items will often arrive in recycled boxes or containers with recycled packaging; this does not affect in any way the first class quality of all our stock.